How do I deactivate/delete my account?
Oh no, sad to see you go 🙁 To delete your WeChat account you need to send an email to [email protected] and state that you wish to delete or deactivate your WeChat account. Be sure to use the subject heading “Delete Account” and to include all your account information – your WeChat ID, cell phone […]
What is the difference between my WeChat ID and WeChat name?
You have two identities on WeChat. Your WeChat ID is the unique username your friends can search to add you as a contact. Be aware that this WeChat ID can only be set once. Your WeChat name is displayed in your friends’ chats and in your group chats. It can be changed as many times […]
I used the wrong email address. How do I fix this?
You can change your email address easily on WeChat. To do this, ensure that you have registered with the correct cell phone number and verified this same number. Simply tap on Me > Settings > My Account > Email > select Unlink. You can then edit your email address to the preferred email address you […]
What do I do if I forget my password or want to reset it?
There are two ways you can log into your account when you have forgotten your password. The first would be in your WeChat application. When you have forgotten your password, tap “Forgot password?” and you will be able to log in via an SMS code sent to your phone. Another way is to reset your […]
Does WeChat import all contacts on my phone automatically?
WeChat allows users the option to invite mobile contacts to join WeChat. WeChat automatically syncs your contact list but prior to invites being sent out you will have a option to proceed or not.
Can I change the phone number linked to my account?
Got a new number? You can easily change your phone number on WeChat. Be sure that you have your verified email account linked to your WeChat account so when you request to change your number, the request is sent to the correct email address. To request a phone number or email change simply tap on […]
Can I change my username and is there a limit to this?
You have two names on WeChat: your WeChat ID and your WeChat name. Your WeChat ID can only be selected once and is the name that other WeChatters can use to search for you. Your WeChat name can be changed whenever you wish and is the name your friends see in your chats.
Can I use more than one SIM card per device?
You can have more than one SIM card per device, but you would have to log out of one WeChat account to log into another. You cannot be logged into more than one account at a time on a single device. This is good news, as you can log in to your account anywhere, anytime […]
Can I use the same WeChat account on multiple devices?
This is currently a feature limited only to iOS users. You can log in to your WeChat account and stay logged in on both your iPhone and iPad devices.
Is there a WeChat application for my Desktop?
The WeChat application is now available for both Mac and PC desktop users. There is a Native WeChat Mac app that you can download from the App Store on your desktop. You will still need to use their mobile devices to log into your desktop application via the QR code scanner. If you are a […]